Sales Staff- Is It the End of “Office Dress Codes”?
As a recruitment agency Gauteng, we are always concerned about being well informed as to market trends. We decided to approach Marinda, who is an Image Consultant that specializes in presentation skills, to assist us in answering this question. Her response was as follows: “Organisations invest substantial budgets in establishing a strong company image or […]
Positive Customer Experience – Sales
As a Johannesburg Recruitment Agency, we feel that customer service poses a challenge to every organisation, and requires continuous focus, adaptation and a simple systematic approach. Flavio Martins, the VP of Operations and Customer Service at DigiCert Inc, states that customer experience involves every process including before, during, and after the Sale. He notes further […]
Telemarketing Tips
A lot of recruiting agencies in Gauteng don’t assist with call centre staff, we do! Telemarketing requires you to market your company’s products or services by means of phone calls to potential customers. The ‘Business by Telephone’ process involves PLANNING AHEAD, a POSITIVE ATTITUDE, PRACTICE, and finally making the CALL. 1. PLAN AHEAD · It is important […]
How to Be a Go-Getter – In Sales
“Intelligence without ambition is a bird without wings” – Salvador Dalí The Cambridge Dictionary defines a Go-Getter as “someone who is very energetic, determined to be successful, and able to deal with new or difficult situations easily.” Becoming a Go-Getter involves three simple steps: the first is setting a goal, the second involves taking the steps that […]
Sales Force Recruitment & Difficult Customers
Sales Force Recruitment to cater for difficult customers – “Your most unhappy customers are your greatest source of learning.” – Bill Gates Every Salesperson is required to deal with unhappy customers and problem resolution, which may lead to the Salesperson becoming demotivated and the potential loss of a customer. Psychologist Sherrie Campbell argues that “sticking it […]
Conflict Management & Resolution – Marketing Response
Study.com defines Conflict Management as “the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently.” Conflict in the workplace is inevitable and should be resolved as soon as possible. There 1. Identify Sources of Conflict: The HR Council argues that it is important to understand the various sources of conflict, in order for an organisation to equip itself […]
Recruiting in a Covid-19 World – Sales Staff
Recruitment agencies, clients and candidates alike have had to evolve fast to adapt to the traditional forms of interviewing. No longer were face-to-face interviews feasible and/or safe. Digital platforms, always on the fringes of daily tasks were now the order of the day. We now shook hands on Zoom, Skype and Microsoft teams & honestly […]
Research Your Potential Clients Before You Call on Them – Sales Tips
Even if we live in highly technological times, the old fashioned way of making calls to acquire potential clients and customers still work. In order to drum up business, you still need to have that personal connection with a prospective client, business partner, or customer. The best way to make that personal connection is by […]
Common Attributes of the Most Successful Sales Leaders in the World
One of the trickiest job positions in the world is being a sales leader. Once you’ve managed to climb up the corporate ladder and grown professionally from being a sales agent to a sales manager or sales team leader, you need to stay on top of your game. How can you do just that? How […]
Listening to a Client’s Needs is the Most Important Sales Skill
No matter which product or service it is that you are offering as a business, the one aspect that you should really work hard on is sales. Even if you have an excellent product which you have patented and developed to perfection, you will not earn profit if it is not being sold to consumers. […]