Over-closing - It is not uncommon for sales people to talk their customers into closure then carry right on and talk them out again. You can over-do closing and it requires a close sensitivity to avoid this trap. It is often the fear of the other person saying 'no' that causes a sales person to keep on talking...embrace silence. Good luck with the closing!
A sales leader who for over two decades mentored to sales and marketing leaders in growing their market share. A B2B/B2C sales trainer and specialist in the DM/MLM arena. A sales recruitment advisor, to top blue chip corporates.